Personal Data Protection (PDPA)

The Personal Data Protection Act 2010 (hereinafter referred to as “the Act”), which regulates the processing of personal data in commercial transactions, applies to Toyo Tyre Sales And Marketing Malaysia Sdn Bhd (collectively referred to as “our”, “us” or “we”). For the purposes of this Notice, the terms “personal data” and “processing” shall have the same meaning as prescribed in the Act.

1. This written notice serves to inform you that your personal data is being processed by us or on our behalf.

2. The personal data processed by us may include without limitation your name, NRIC No., contact details such as telephone number and correspondence address, email address, social media handles, and car plate number provided by you in the documents as prescribed in Toyo Tire Fan Club website and all other details relating thereto. It may also include your images or recordings taken during our private or public events or activities.

3. We are processing your personal data, including any additional information you may subsequently provide, for the following purposes (“Purposes”) :

   i.  to carry out our obligations related to the sales and/or the provision of our products and/or services to you including without limitation keeping track of your purchase and warranty and to provide you support on our products purchased/rented by you;

   ii. for communication with you regarding a variety of information on products and services, sales and/or general administration purposes;

   iii. to maintain and update our customer service records;

   iv. for statistical records and analysis;

   v. to carry out promotional and marketing activities;

   vi. to promote and provide you with information related to our products and services unless you have otherwise indicated that you do not wish for us to process your personal data for such purpose; and such other purposes as may be related to the foregoing.

4. We may disclose your personal data to third-party service providers or partners, including but not limited to marketing agencies, event organizers, contest fulfilment partners, and logistics partners for the performance of the Purposes. These parties are contractually obligated to protect your data and only use it for the intended purposes. By joining the Toyo Fan Club and participating in our campaigns, you consent to such disclosures.

5. In the event you provide us an alternative contact detail and/or contact person, you hereby confirm and acknowledge that you have obtained their consent for us to collect, process, and store their personal data in accordance with this notice. You are responsible for informing them of their data rights and ensuring they are aware of the purposes for which their information will be used. We will process such data strictly for the stated purposes and in compliance with applicable data protection laws.

6. Your personal data is and will be collected from you and/or from the information you have provided in your emails, all application/registration forms, information that you may provide us from time to time via oral communications and written communications and information provided by third parties such as credit information providers and our business partners.

7. We are committed to protecting your personal data and have implemented appropriate security measures in accordance with industry standards and regulatory requirements to ensure that personal data is processed securely and remains protected against unauthorized access, loss, misuse, or disclosure.

8. We will retain your personal data only for as long as necessary to fulfill the purposes outlined in this notice, or as required by law. Once the retention period expires, we will securely delete or anonymize your data unless further retention is legally mandated.

9.  Failure to provide the required information or a subsequent withdrawal of consent may affect our ability to proceed with our obligations and services. By submitting your personal data, you explicitly consent to its collection, processing, and storage in accordance with this notice. Should you wish to withdraw your consent, you may do so at any time by contacting us. However, please note that withdrawal of consent may result in limitations or unavailability of partial or all services or engagements with us.

10. The purposes listed in the above clauses may continue to apply even in situations where your relationship with us has been terminated or altered in any way, for a reasonable period thereafter.

11. You are responsible for ensuring that the personal data you provide us is accurate, complete, and not misleading and that such personal data is kept up to date.

12. You may access and request for updating and correction of your personal data and to contact us with any enquiries or complaints in respect of your personal data as follows:-

E-mail address: tsmdpo@toyotires.com.my

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